Let's talk.
Questions, feedback, product support or a new project: email reaches a person directly.
customersupport@adiram.netPick the right route.
They reach the same people, but the subject line tells us what we are looking at and gets you a useful reply sooner.
New project
You have something you want built, or you are still working out whether it is worth building.
customersupport@adiram.net Start an enquiryFruit Slice support
A problem in the game, a purchase that did not arrive, or a question about your progress.
customersupport@adiram.net Get helpSworn support
Something in the Sworn app is not working, or you need help with an account, a limit or a subscription.
sworncustomersupport@adiram.net Get helpWeb & Windows tools
Something on CalcHub, DevUtil or WinCopy is not working, or you have a question about a tool.
customersupport@adiram.net Get helpPrivacy & data
You want a copy of your data, want it deleted, or have a question about how we handle it.
customersupport@adiram.net Make a requestWhat happens next
No forms to fill in, and no discovery call before anyone says anything useful.
You send us the shape of it
A few lines on what the product should do and who it is for is enough. You do not need a specification to start a conversation.
We reply, including a plain no
If it is not something we are right for, we will say so early and tell you why, rather than take a meeting to arrive at the same answer.
We scope it together
What it does, what it deliberately will not do, and what it takes to build. Agreed in writing before any work starts.
What helps us reply faster
If you are writing about a project, a few lines on each of these is plenty:
- What the product should do, in one sentence
- Who is going to use it
- Whether it is Android, web, Windows, or more than one
- Any deadline you are working towards
If you are writing about a bug, tell us your device and its OS version, and what you were doing when it happened.