This Privacy Policy explains how the Nivedham mobile app (“Nivedham”, “the app”, “we”, “us”) collects, uses and protects information when you use it. Nivedham is a farm management app that helps microgreens farms plan production, track trays and harvests, manage inventory, and handle orders and dispatch.
By using the app, you agree to the practices described here. If you do not agree, please do not use the app.
1. Information we collect
Information you provide
- Phone number: used to sign up and sign in with a one-time password (OTP).
- Farm details: your business or farm name. The app generates a farm code for your farm.
- Team members: phone numbers and roles of people a farm owner invites to their farm.
- Farm records: information you enter while using the app, such as production plans, racks, trays, harvests, drying and packing records, inventory, prices, suppliers, warehouses and notes.
- Customer and order details: customer names, phone numbers, order items, quantities, prices and dispatch records that you enter for your farm's sales.
Information collected automatically
- Crash and diagnostic data: if the app crashes or an error occurs, technical details such as device model, operating system version, app version, a unique app installation ID and error logs are sent to help us fix problems.
- Settings stored on your device: for example, whether you have already seen the introduction screens. This stays on your device.
We do not collect your location, contacts, photos, files, payment card details or advertising identifiers, and the app does not show ads.
2. How we use information
- To create and secure your account and verify your phone number.
- To provide the app's features: production planning, daily tasks, harvest, inventory, orders and dispatch.
- To let farm owners add team members and control what they can access.
- To show in-app alerts, such as low stock, expiring batches and tasks due.
- To find and fix crashes and improve the app's reliability.
- To respond to your support requests.
- To comply with legal obligations.
3. Who can see your farm's data
Each farm's data is kept separate. Only signed-in, active members of a farm can view or change that farm's records. A farm owner (admin) can invite, change the role of, or deactivate team members. Members of one farm cannot see another farm's data.
Customer details you enter for orders are visible only to members of your farm. You are responsible for having a valid reason to store your customers' details in the app.
4. Service providers
We use trusted third-party services from Google to run the app. They process data on our behalf, only to provide these services:
| Service | Purpose | Data involved |
|---|---|---|
| Firebase Authentication | Phone sign-in and OTP verification. The one-time password is sent to your phone by SMS through mobile carriers and messaging providers. | Phone number, account ID |
| Cloud Firestore | Storing and syncing farm data | Farm details, team members, farm records, orders |
| Firebase Crashlytics | Crash and error reporting | Device and app details, app installation ID, crash logs |
You can read Google's privacy information at firebase.google.com/support/privacy.
We do not sell, rent or trade your personal information. We may disclose information if required by law, or to protect the rights, safety or property of our users or others.
5. Data security
Data is sent over encrypted connections (HTTPS/TLS) and stored on Google Cloud infrastructure. Access to each farm's data is restricted by security rules so that only that farm's active members can reach it. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.
6. Data retention
- We keep your account and farm data for as long as your account or farm is active.
- When a team member is deactivated, records they created (such as harvests or orders) remain part of the farm's history.
- When you ask us to delete your data, we delete it within 30 days, except where we must keep it to meet legal obligations.
- Crash reports are kept for a limited period by our crash reporting provider and then deleted automatically.
7. Your rights and account deletion
You can ask us to access, correct or delete your personal data at any time.
How to request account deletion
- Send an email to deployapps25@gmail.com with the subject “Nivedham account deletion”.
- Write the phone number you use to sign in to Nivedham, so we can find and verify your account.
- We will confirm your request and delete your account within 30 days.
What is deleted
- Your account and phone number sign-in.
- Your farm details, farm records, orders, customer details and team members stored in Nivedham, if you are the farm owner and ask for the whole farm to be deleted.
What may be kept
- Records we must keep to meet legal obligations, for as long as the law requires.
- Crash reports, which our crash reporting provider deletes automatically after a limited period.
You can also correct your information directly in the app.
8. Children's privacy
Nivedham is a business tool intended for adults. It is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page and, for significant changes, let you know in the app. Continuing to use the app after an update means you accept the revised policy.
10. Contact us
For questions about this Privacy Policy or your data, or to make a request: